Privacy Policy

Who we are

Our website address is: https://www.buenostours.com. We are a tourism company called BuenosTours, selling walking tours and other tourism-related services principally in the city of Buenos Aires, Argentina. BuenosTours is a fully-owned web property of the US-based business TourBright LLC, based in South Portland, Maine.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

WordPress and some WordPress plugins will use cookies to aid with the functionality of this website.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service (called Akismet).

What personal data we collect and why we collect it

When using a contact/question form on our website, we request your name, email address and comments, so that we can respond to your query.

When booking a tour with us, we will request your name, email address, and phone number, to help with coordinating your tour. We also ask for the name of anyone else you are booking the tour for.

Analytics

We use Google Analytics to track user behavior on website.

Where your data is sent

Our web hosting is based in the USA, with a company called WP Engine.

Our booking system is based in Australia, with a company called Bookeo.

Our payment processing (credit/debit cards) is based in the USA, with a company called Square. No credit card data is ever held on this website, or the Bookeo website. Instead it is directly transferred to the secure, market-leading payment processing system Square.

Contact information

If you have any privacy-related concerns regarding this website, feel free to contact us at info@buenostours.com